How To Play Hold Music On Iphone

Keep callers on the line.

Engage customers with on hold music or simply transfer the call with Grasshopper.

What are the on hold options for Grasshopper?

Grasshopper offers live transfers and hold music for inbound calls. You can choose from several tracks or upload your own music.

It's easy to transfer a customer without dropping the call. You can transfer to another extension or phone number, two ways: Blind or Supervised. Blind automatically transfers the call, while Supervised lets you speak with the recipient first. This is great for sharing context so your teammate is ready to take it away!

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How to set up on hold music:

Grasshopper lets you select an existing track or upload a new one.

Get Grasshopper

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Pick a Track

Head to Settings to hear and select on hold music from our existing library.

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Use Your Own

You can upload a custom recording or commercial to play instead!

What are the benefits of on hold music and call transfers?

Entertain your customers while they wait so they stay on the line.
Inform callers of what's new at your company by playing a custom recording.
Tag team a sales call or simply pass it on when you don't have time to talk.
Route wrong-number calls to the right extension without asking the customer to redial.
Easily transfer calls by simply pressing "##".

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Grasshopper offers on hold options and so much more.

All the communication tools you need to sound big and grow bigger.

Holding or transferring a business call is just one small part of Grasshopper. When you sign up, you also get access to:

A full virtual phone system with VoIP, call forwarding, custom greetings and more.
Toll-free, vanity and local numbers that help you build your brand.
SMS texts that you can send and receive on your business number.

Explore Grasshopper's features:

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Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!

Frequently Asked Questions

How do I put a call on hold?

Simple. Just press the pound sign twice (##). Once the call is on hold, you can press 1 to return to the call, 2 to transfer the call to a different extension or phone number, or 3 to end the call.

What type of music on hold do you have?

We've got the essentials. Classical, jazz, modern, and more. Of course, if you don't like what's in our library, you can easily upload a track of your own to play instead! The current size limit is 5 MBs for a custom recording.

Keep callers happy while on hold with Grasshopper.

Grasshopper offers hold music, and transfer capabilities to help you manage calls.